Shipping/Return Policy

SHIPPING & DELIVERY

All orders are packed and shipped with care via USPS. Please allow 7-10 business days for your order to be processed shipped and received. Shipping time may vary for pre orders 

 

RETURN POLICY

Due to the intimate nature and hygienic standards of our items, returns are not excepted on panties, baby dolls, bodysuits, hosiery, teddies and any lingerie set. 

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TRACKING YOUR ORDER

Sultry Indulgence  proudly ships with the US Postal Service. If you order is shipped with US Mail, Sultry Indulgence will provide a USPS tracking number.

You can sign up for Informed Delivery® by USPS® You can Digitally preview your mail and manage your packages scheduled to arrive soon. https://informeddelivery.usps.com/box/pages/intro/start.action

 
100% SECURE ORDERING 

If you choose to purchase products from the SultryIndulgence.com site, we require the following information in order to fulfill your order: We request an e-mail address during the order process so that we can send an e-mail confirmation message acknowledging the receipt of your order. This message contains your name, address, SultryIndulgence.com membership number (if applicable), the list of items you purchased, an order reference number, a confirmation of your shipping method, and the total amount of items requested. Please note that this confirmation e-mail does NOT contain your credit card number.

PRIVACY POLICY

We respect the privacy of our customers. This official Privacy and Security Statement is designed to help you understand what information we gather and how we use it. In our ongoing effort to improve the services and features we provide to our customers, SultryIndulgence.com will continue to implement new technologies from time to time. As a result, this policy is subject to change without prior notice. We encourage you to review our privacy policy periodically.

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The type of information we gather online falls into five general categories:

  • Aggregate Site Usage Information

  • Online Order Information

  • Voluntary Registered Shopper Information

  • Click-Stream Data